Select items are pre-made and ready to ship within 5 business days. Please note that In-Stock orders with quantities of 9 or more for one particular product may require a longer lead time.

Standard Lead Time

Many products are made-to-order. Our average lead-time for these items is 3 weeks, plus shipping; however, lead times can vary depending upon the time of year, size of the order and availability of parts. We work extremely hard to turn around orders as quickly as possible while maintaining our commitment to producing high-quality, handcrafted products made to your specifications.

Four Week Lead Time

These items are estimated to ship within 4 weeks.

Extended Lead Time

Extended Lead Time items are made-to-order and typically ship within 10 weeks of ordering, unless we notify you otherwise. Lead times can vary depending upon the time of year, size of the order and availability of materials. Extended lead-time items typically arrive via an in-home delivery service or a freight carrier.

Multiple Lead Times

Orders containing products with different lead times will ship as they become available. If you wish to have all products shipped together please call our Customer Care Team.
Exceptions include:

  • Light bulbs without fixtures
  • Shades without fixtures or fixtures without shades
  • International orders
  • Partial fulfillment of a single order (we will not send you three when you ordered four)
Shipping Method and Charges

We use UPS to ship most In-stock and Standard Lead Time orders within the continental United States. Shipping charges will be added to your order as follows:

  • $100 or less - $5.00
  • $101 or more - 10% of total order
Oversize Surcharge

Due to size and/or weight, certain items will require an additional oversize surcharge. This charge is listed in the product description and is in addition to the standard shipping charges listed above.

Special Oversize Shipping Quote

Some of our oversize items require an individual shipping quote as we cannot ship them at the rates listed above. Bulky orders with items too large to be dependably and economically shipped by UPS will be shipped with a freight carrier. If this is the case, one of our sales representatives will contact you with a shipping quote for approval prior to finalizing your order and payment.

In-Home Furniture Delivery

Please call for an in-home delivery quote for all Extended Lead Time furniture. Price varies depending upon the level of service you require, the item(s), and destination.

International Orders

We are unable to process International orders via web checkout. In order to receive an International shipping quote, please contact our Customer Care Team and provide your full shipping address, phone number, exact items (finish, cord color, length, etc.), and quantity you would like to order. We will complete the required paperwork to ship our products; however, you are responsible for all additional paperwork, duty and taxes required prior to delivery.

Hawaii, Alaska, US Territories and Canada

Contact us for current shipping rates outside the continental United States.

E-mail Notification

You will be notified via email when we ship your order, and we will provide you with the UPS tracking number.